Refund Policy
RETURNS
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Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition in which you received it. It must also be in the original packaging.
Several types of products are exempt from return. Perishable products, such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
Downloadable software products
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Do not return your purchase to the manufacturer.
There are certain situations in which only partial refunds will be issued: (if applicable)
* Book with obvious signs of use
* CD, DVD, VHS tape, software, video game, cassette tape or vinyl record that has been opened.
* Any item that is not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item returned more than 30 days after delivery.
Refunds (if applicable)
Upon receipt and inspection of your return, we will send you an email notifying you that we received the item you returned. We will also notify you of the approval or denial of your return.
Translated with DeepL.com (free version)
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Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition in which you received it. It must also be in the original packaging.
Several types of products are exempt from return. Perishable products, such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
Downloadable software products
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Do not return your purchase to the manufacturer.
There are certain situations in which only partial refunds will be issued: (if applicable)
* Book with obvious signs of use
* CD, DVD, VHS tape, software, video game, cassette tape or vinyl record that has been opened.
* Any item that is not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item returned more than 30 days after delivery.
Refunds (if applicable)
Upon receipt and inspection of your return, we will send you an email notifying you that we received the item you returned. We will also notify you of the approval or denial of your return.
Translated with DeepL.com (free version)